Question 1

What is the Official WhatsApp Business API and who approves it?

Accepted Answer

The Official WhatsApp Business API is a service provided by Meta that allows businesses to send and receive messages at scale. It requires approval from Meta, which we facilitate.

Question 2

How long does onboarding/verification take?

Accepted Answer

Our streamlined process gets you live in record time. Onboarding and Meta verification can be completed in as little as 1-3 business days, provided you have all the necessary business documents ready.

Question 3

Do I need template approval for promotions?

Accepted Answer

Yes, all promotional messages require pre-approved message templates. This is a WhatsApp policy to ensure high-quality, non-spammy user experiences.

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